EDM
Member Center
Online shopping

顧客服務

Customer Service

Friendly Service Lost and Found FAQ Tax Refund Instructions
Friendly Service Lost and Found FAQ Tax Refund Instructions
Service Information Desk Nursing/Breastfeeding Room Customer Service Center Lockers First Aid Station

Service Information Desk

Service Location: LB, Area A / B1, Area C

  • Mall Event Inquiries
  • Foreign Currency Exchange
  • General Service Inquiries
  • Small Change Exchange
  • Tax Refund Assistance for Foreign Visitors (at ALB Service Desk)
  • English and Japanese Language Assistance
  • Public Announcements for Lost Persons
  • Wristbands for Lost Children and Elderly Guests
  • Lost and Found Services
  • Small Pet Stroller Rental (for pets under 20 kg; pets must remain in strollers within the mall)
  • Parking Purchase Verification
  • Baby Stroller and Wheelchair Rentals
  • Complimentary Storage for Toy Electric Cars and Skateboards